Zuora helps F5 improve its software business with a customer-centric subscription model

REDWOOD CITY, Calif.–(BUSINESS WIRE)–Zuora, Inc. (NYSE: ZUO), the leading cloud-based subscription management platform provider, today announced that customer F5, an application delivery and security company multi-cloud, has improved its ability to sell software products with a subscription model on the Zuora® platform.

Deloitte’s Everything-as-a-Service (XaaS) study found that in 2020, 75% of organizations said they consume more than half of their enterprise IT as a service, up from 71% in 2018. use cases as a service and leveraging XaaS for advanced or emerging technologies, such as new hybrid services that combine on-premises and cloud services, may be able to stay ahead of the game said the author of the report. Jeff Loucks, Managing Director, Deloitte Services LP; and Executive Director, Center for TMT at Deloitte.

F5 is one such company. Its security and application delivery solutions help customers be more agile. F5 technologies, including as-a-service offerings, enable digital experiences that enable consumers around the world to perform everyday tasks, such as online banking, grocery shopping or streaming videos to from their mobile devices.

Two years ago, F5 engaged Zuora and global systems integrator Deloitte to realize the vision of a broader software subscription portfolio and better meet customers where they are and how they want to use F5’s services. F5.

“To meet our customers’ expectations, we knew we needed to improve capabilities around changes, choice of subscription durations, and recurring billing, features that have become table stakes for subscription software offerings. “, has explained Charles Chen, Director, Product Management at F5. “Since that time, we have come a long way with Zuora.”

Zuora has worked closely with F5 to meet customer demand for its subscription offerings, seamlessly enabling features such as staggered start dates, rolling subscriptions, and performance metrics calculations. “We were able to put the options customers want at the fingertips of our account managers, eliminating buying friction, all made possible by Zuora’s out-of-the-box capabilities,” Chen added.

F5 has adopted a variety of products on the Zuora platform, including Zuora Billing and Zuora Collect. They also invested in Zuora University, a subscription-based training service that offers courses and certification to help F5 team members get the most out of the platform and get maximum return on investment. Zuora. In addition to day-to-day operational benefits, F5 is now better able to serve customers seeking the value and flexibility offered by a subscription model, with specific offerings based on traditional F5 technology areas as well as those from acquisitions such as NGINX and Shape. Security.

“Businesses, enterprises, financial institutions, service providers, governments and consumer brands around the world are bringing extraordinary digital experiences to life with F5 every day,” Chen said. “Zuora has been instrumental in the evolution of our subscription software portfolio, and we look forward to exploring other opportunities with them in the days ahead.”

To learn more about F5, read the case study.

About Zuora, Inc.

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was designed specifically for dynamic and recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire ordering process. revenue subscription seamlessly through billing and revenue recognition. Zuora serves more than 1,000 companies worldwide, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom. Based in Silicon Valley, Zuora also operates offices around the world in the US, EMEA and APAC. To learn more about the Zuora platform, visit www.zuora.com.

© 2021 Zuora, Inc. All rights reserved. Zuora, Subscribed, Subscription Economy, Powering the Subscription Economy, and Subscription Economy Index are trademarks or registered trademarks of Zuora, Inc. The third-party trademarks referenced above belong to their respective companies.

SOURCE: Zuora Financial

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