Strong commercial experience with cloud-based software from Quadient
- Over 800 net new software customers added in Q3
- Momentum duct by a strong adoption of communication automation software as well as AP/AR solutions
Paris, December 10, 2021
Quadient (Euronext Paris: QDT), a leader in helping companies create meaningful customer relationships through digital and physical channels, today announced that its Intelligent Communication Automation cloud-based software solutions business has earned more than 2 000 net new customers in the first nine months of the year. year, of which 800 were added in the third quarter alone. This milestone marks an acceleration in new customer wins compared to the first two quarters of the year, with an average of 13 new software contracts each business day in the third fiscal quarter ended October 30, 2021.
The latest users of Quadient’s software solutions span a variety of industries, including utilities such as European companies N-ERGIE and Enel, financial services companies such as Santander and Investec, and insurance company Zurich. Additionally, more and more small and medium-sized businesses are also adopting Quadient’s hybrid mail and process automation solutions. Among new software customers in Q3, 180 chose Quadient’s financial automation solutions, Quadient Beanworks for Accounts Payable (AP) and Quadient YayPay for Accounts Receivable (AR), as enterprises increasingly automate in addition to their financial processes.
Quadient has also seen increased usage of its software-as-a-service (SaaS) solutions. Communications sent through Quadient Impress, a document automation solution, and the volume of payments processed with Quadient’s AP and AR solutions drove a combined growth of more than 26% in platform usage in Q3 2021 , compared to the second quarter.
And continuing to execute on its Back to Growth strategy, Quadient is experiencing an acceleration in the shift of its software model from license to SaaS, leading to a more than 20% increase in subscription revenue with new secure software contracts over the past few years. first nine months of 2021.
“I am proud of our team and grateful to our growing base of software customers and partners who trust us to automate their communications and enrich the experience for their customers,” said Geoffrey Godet, CEO of Quadient. “We will continue to invest in our suite of cloud-based software solutions to help businesss of all sizes optimize cash flow flows, simplify business processes, send communications to gain market shares and personalize meaningful customer interactions from a single platform. »
Thanks to the synergies implemented across the company’s sales channels, Quadient is able to directly respond to the digital transformation needs of its more than 400,000 Mail-Related Solutions customers, who can benefit from cloud-based software solutions. company to modernize their processes. Proof of this synergy, 60% of new Quadient software customers are also users of Quadient Mail-Related Solutions. Offering a full range of solutions that help businesses manage their scanning needs is a key differentiator that makes Quadient a strong player in its markets compared to its peers.
Quadient is the engine of the most meaningful customer experiences in the world. By focusing on three key solution areas, intelligent communication automation, parcel locker solutions and mail-related solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized relationships and achieve customer experience excellence. Quadient is listed on compartment B of Euronext Paris (QDT) and is part of the CAC® Mid & Small and EnterNext® Tech 40 indices.
For more information about Quadient, visit www.quadient.com.
|Joe Scolaro, Quadient||Sandy Armstrong, Sterling Kilgore|
|World Press Relations Manager||Director of Media and Communications|
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