OnProcess Announces Agora DSI™ – A Software Management Tool That Delivers Deep New Levels of Actionable Information Across the Service Supply Chain

BOSTON–()–About the processa global pioneer in circular service supply chains around the world, today announced the early access release of its new intelligent analytics and orchestration tool – Agora DSI™. Agora DSI (short for Dynamic Service Insight) provides a single, connected view throughout the lifecycle of a spare part. It helps companies gain valuable insight into the planning, delivery, and recovery stages of the service supply chain, highlighting potential issues to address before they become critical.

Understanding data throughout the service supply chain has become crucial to success in the digital age, yet the systems and processes in place rarely provide the answers. With various systems often disconnected and siled by nature, and manual processes still prevalent, real visibility and insight into efficiency is simply not an option for most. Agora DSI solves this problem by seamlessly integrating with existing data infrastructure, capturing valuable insights and delivering valuable insights, all in one easy-to-use application.

Built on the OnProcess Agora™ platform, Agora DSI integrates, transforms and organizes data from external systems using Dynama Data Factory™ – Agora’s cloud-based foundational layer. This data is then processed by Agora’s Radia Intelligence Engine™, which uses advanced analytics, artificial intelligence (AI) and machine learning (ML) to provide real-time insights. This information is then visualized in a series of application modules built on Agora’s orchestration layer.

“Service has become the new battleground for competitive advantage, and the companies that provide it best, solving their customers’ problems seamlessly and delivering the greatest value, will be the winners. By providing real-time visibility into operational KPIs and issues as they arise, Agora DSI unlocks new levels of efficiency and value in our clients’ service supply chains,” said Oliver Lemanski, CEO of OnProcess.

Agora DSI is currently in Limited Availability (early access release), with full product launch and general availability scheduled for February 2023.

To learn more about the Agora DSI Early Access Program, OnProcess Agora™, Agora Recover™ or to request a demo, please visit www.onprocess.com.

About OnProcess

OnProcess provides technologies and services that power the world’s circular service supply chains. Providing managed services and digital transformation expertise that streamline processes, maximize customer lifetime value and enhance “circular” sustainability goals, OnProcess is a trusted advisor to many of the world’s leading companies in the fields of computing, networking, medical technology, wireless, telecommunications and computing. . For more information please visit us at www.onprocess.com.

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