JD Power Acquires Tail Light’s Automotive F&I Menu and Reporting Software Business
TROY, Mich.–(BUSINESS WIRE)–JD Power, a global leader in data analytics and consumer intelligence, today announced the acquisition of the menu and reporting software business for finance and insurance (F&I ) from Tail Light, one of the leading automotive software companies. Tail Light’s F&I menu and reporting software is used by automotive dealerships and insurance companies to streamline vehicle financing and service contract setup and reporting. The acquisition follows the 2021 acquisition of Superior Integrated Solutions, Inc./Darwin Automotive and further strengthens JD Power F&I software analytics offerings for automotive dealerships and third-party partners.
“The pace of digital transformation in automotive dealerships has been staggering, and the F&I department has led that charge with growing demand for digital menu solutions that clearly and consistently display financing details and special offers to consumers, whether they’re in the showroom or buying online,” said Phil Battista, President of Dealership Technologies at JD Power. “Similarly, demand has increased for analytics and reporting solutions that allow dealers to optimize their F&I offerings. By complementing our rapidly growing suite of dealer-focused F&I solutions with Tail Light’s F&I technology and resources, we are cementing our role as an end-to-end data analytics and software solutions provider for all facets of the industry. ‘automobile industry.
Tail Light’s F&I menu and reporting software business includes the Tail Light Showcase solution, which supports both showroom and digital sales with highly customized, customer-focused tools to select vehicle financing and protection options. It also includes industry-leading analytics and reporting software that allows dealers to analyze their own F&I performance against industry benchmarks to make adjustments and optimize their consumer offerings.
“Today’s F&I department is fundamentally different from that of a few years ago,” said Matt Twyman, CEO of Tail Light. “Dealers have become sophisticated, data-driven businesses that rely on real-time analytics, competitive benchmarking, and powerful software to deliver the best customer experience while maximizing profitability. We are committed to driving technology transformation with industry-leading software and analytics.
Tail Light F&I technology will be integrated into the JD Power Dealership Technologies division, which was created following the July 2021 acquisition of Superior Integrated Solutions, Inc./Darwin Automotive.
About JD Power
J.D. Power is a global leader in consumer insights, advisory services, data and analytics. A pioneer in using big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, JD Power has been providing incisive industry insights into customer interactions with brands and brands for more than 50 years. products. The world’s leading companies in key industries trust JD Power to guide their customer-facing strategies.
JD Power has offices in North America, Europe and Asia-Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The JD Power auto buy tool is available at JDPower.com.
About the rear light
Tail Light is a Dallas-based technology company that has been providing innovative applications and solutions for the automotive industry since 1998. Through its subsidiary Bouncie, Tail Light is the market-leading connected vehicle and telematics solution enabling drivers, families and businesses to manage real-time location, vehicle status and driving data for drivers and vehicles.
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