FICO Unites Software Business Under Executive Vice President Stephanie Covert
“Our top software priority is to expand our position as the #1 analytical decision platform that enables businesses to optimize consumer interactions across all decisions,” said Will LansingCEO of FICO. “Under Stephanie’s strong leadership, our Sales, Marketing and Service organization has helped many companies achieve their digital transformations with data-driven decision-making powered by the FICO platform. By placing all elements of our software business under Stephanie’s leadership, as we did years ago for our sheet music business under Jim Wehmann, we can better align our field technology and software technology, thereby enhancing our ability to meet critical decision management needs. of our customers.
Stephanie Couvert was named executive vice president of sales, marketing and services in 2020, after serving as vice president of global sales operations. Prior to joining FICO in 2014, she held leadership positions at Apttus, Oracle and RightNow.
“The bottom line for our customers is that we will bring our innovations to them faster, give them better visibility into our innovation cycle and bring greater value to their business,” said Stephanie Couvert. “With this change, we are aligning all of our resources to accelerate the development of our market-leading analytics decision platform.”
The FICO® platform provides the ideal decision-making foundation that businesses need to succeed in their digital transformation. It provides unprecedented insight into immediate and future customer needs by breaking down data silos and enabling interoperability between enterprise applications. The FICO platform goes beyond any single use case to give businesses true customer focus with in-depth, real-time, 360-degree insights into every customer contact, across all channels, across the duration. of the customer life cycle. FICO was named a leader in The Forrester Wave: Digital Decisions Platforms, Q4 2020.
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